How to Express Empathy – Avoid the Traps!
The biggest challenge with Empathy is that we block our connection with another person's emotions as a self-protection activity. Once we overcome this we can really connect with people.
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Tactics, Strategy, & Culture – A Model for Thinking about Organizational Change
This is a powerful framework to understand organizational change efforts. It discerns between tactical, strategic, and cultural levels.
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What is a Team?
Here is an infographic on “what is a team?”. I created it to help explain the concept in an upcoming workshop. Now I think it will be part of my basic Agile training.
An Influencer’s Playbook
(Joint post with Pascal Pink)
I was extremely privileged to share a day with Pascal Pinck and learn his “playbook” as a powerful influencer. His lessons span mental models, coaching stance and tools for effecting change. Read More
Change your Culture or Die
Great Organizational Culture is Key to Thriving
Deming said that “Survival is Optional”. Organizations can change their mindset and culture or they can become extinct. Read More
Scaling Up Excellence – Agile 2012 Keynote
Bob Sutton delivered an interesting and informative keynote at Agile 2012 on how to Scale and maintain excellence. The session was a grab-bag of interesting ideas that apply even if you aren’t interested in scaling. Here is my infographic on the session: Read More
Leadership Agility – A Model for Understanding Managers
I was really impressed with Bill Joiner and Michael Hamman’s Agile 2012 session on Leadership Agility.
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Book – An Agile Adoption and Transformation Survival Guide: Working with Organizational Culture
I am very excited that I just published my free book – An Agile Adoption and Transformation Survival Guide: Working with Organizational Culture on InfoQ. Agile change agents will find it valuable in helping companies succeed with Agile and avoiding failure.
How to Conduct an Informal 360° Review
Scott Edinger talks about how to conduct an informal 360° review for yourself: ask the people around you these four questions:
Improve your communication with NVC
At Agile 2011, I was very fortunate to attend David Chilcott’s session on NonViolent Commuication (NVC) for Agile Coaches. NVC is a very powerful communication toolkit that has already helped me. I wonder how I ever managed without it. Read More
Explaining Agile with Lego
At Agile 2011, I spent a lot of my time in the OpenJam running sessions on StrategicPlay® with Lego® so that people would have a chance to experience what I see as a strikingly powerful technology.
